Airtel customers can now recharge their mobiles at ATMs, pharmacies and grocery stores
By MYBRANDBOOK
In this time of crisis, Bharti Airtel has activated new channels like bank ATMs, pharmacies and grocery stores for its users to recharge their connections.
"We also recognize that there is a large population which isn't online and is unable to recharge at their regular retailers. To address that, we have activated several new channels - bank ATMs, pharmacies as well as grocery stores. We also want to thank our partners – HDFC, ICICI, Apollo and Big Bazaar - who have helped us enable this in a span of days," Gopal Vittal, Airtel India CEO said in a letter to customers.
The telco has also urged its subscribers to use its digital medium to recharge. "You can also help, do your bit, and recharge for those around you, who do not have access to a digital channel. You can recharge at www.airtel.in or through the Airtel Thanks app," he added.
Airtel has made its IVR robust and can now address 98% of all subscribers' concerns.
"In case the IVR can't resolve it, we have enabled a functionality that allows you to create a ticket on the IVR itself. Or better still you can raise your issue through the Airtel Thanks app. Rest assured, once raised digitally, we will address it on priority," he added.
Earlier this week, Airtel extended validity for over 80 million customers and has also credited talk-time in their accounts so that they can make critical calls/SMS.
In addition, to support government efforts, Bharti Enterprises has pledged a sum of over Rs. 100 crore for India’s fight against COVID-19.
BREAKING NEWS
TECHNO TRENDS
Nazara and ONDC set to transform in-game monetization with ‘
Nazara Technologies has teamed up with the Open Network for Digital Comme...
Jio Platforms and NICSI to offer cloud services to government
In a collaborative initiative, the National Informatics Centre Services In...
BSNL awards ₹5,000 Cr Project to RVNL-Led Consortium
A syndicate led by Rail Vikas Nigam Limited (abbreviated as RVNL), along wi...
Pinterest tracks users without consent, alleges complaint
A recent complaint alleges that Pinterest, the popular image-sharing platf...
E-Magazine
TECHNOTAINMENT
Netflix adds 'Moments' feature for saving, sharing scenes from
Netflix has introduced a new “Moments” feature on its mobile app, whic
Jacqueline Fernandez come together with YouTuber Mr. Beast for
Jacqueline Fernandez has partnered with American YouTuber Mr. Beast to b
MOVERS & SHAKERS
Visa elevates Rishi Chhabra as new Country Manager for India
Rishi holds a Master’s in Industrial Engineering from The Ohio State Univ
Genesys welcomes Albert Nel as Senior VP and Regional Sales Le
Genesys continues to deepen its investment in the APAC region. Earlier this
OPEN YOUR EYES
INTERVIEWS
In India, 88% of Indian business leaders are planning to inves
As we move through 2024, it has become increasingly clear that AI is not ju
Bolstering its commitment to help build a truly self-reliant B
CP PLUS is dedicated to spreading a sense of security to every corner of In
HOT PICK
SonicWall Launches TZ80: A Powerful Solution for Remote Office
SonicWall announced today the launch of the TZ80, a groundbreaking securit
Gigabyte X3D Turbo: A Gaming Revolution
GIGABYTE X3D Turbo Mode is a cutting-edge feature that unifies cores distr
MAKE IN INDIA BRANDS
VEHERE INTERACTIVE PVT. LTD.
LUMINOUS POWER TECHNOLOGIES PVT. LTD.
TECHROUTES NETWORK PRIVATE LIMITED
ALPHAMAX TECHNOLOGIES PVT. LTD.
EMINENT CIO'S OF INDIA
ICONS OF INDIA
Icons Of India : ASHISH KUMAR CHAUHAN
Ashish kumar Chauhan, an Indian business executive and administrator, ...
ICONS OF INDIA : ROSHNI NADAR MALHOTRA
Roshni Nadar Malhotra is the Chairperson of HCLTech, a leading global ...
Icons Of India : B.V.R. Subrahmanyam
A 1987 batch (Chhattisgarh cadre) Indian Administrative Service Office...
PARTNER SPEAKERS
PSU
EESL - Energy Efficiency Services Limited
EESL is uniquely positioned in India’s energy sector to address ener...
ITI - ITI Limited
ITI Limited is a leading provider of telecommunications equipment, sol...
PFC - Power Finance Corporation Ltd
PFC is a leading financial institution in India specializing in power ...
VIDEOS
Top 25 Brands
Global Indian industry
Indian Tech Talent Excelling The Tech World - Sundar Pichai, CEO- Alphabet Inc.
Sundar Pichai, the CEO of Google and its parent company Alphabet Inc.,...
Indian Tech Talent Excelling The Tech World - Satya Nadella, Chairman & CEO- Microsoft
Satya Nadella, the Chairman and CEO of Microsoft, recently emphasized ...
Indian Tech Talent Excelling The Tech World - JAY CHAUDHRY, CEO – Zscaler
Jay Chaudhry, an Indian-American technology entrepreneur, is the CEO a...
STARNITE AWARDS 2024
ITFORUM 2024
CMO of the Year
WOMEN LEADERSHIP
IMAGE GALLERY
TRENDS IN TECHNOLOGY
MORE VIDEOS
ADVERTISEMENTS
TECHNOLOGY DISRUPTION
UNICORNS REVOLUTIONISING
