Huge jackpot won by a CRED user; prize cancelled by company over technical issue
By MYBRANDBOOK
Aviral Sangal, a CRED user, received a grand prize that included a MacBook, iPad, AirPods Max, and a TUMI bag valued at ₹3.25 lakh. But later on, CRED called off the jackpot, alleging a technical issue and providing ₹1,000 in compensation. Sangal, who had already given his PAN number for TDS, insisted that the company accept the prize or face legal actions.
“Even though I usually do not fall for the CRED jackpots, yesterday I just played the Friday jackpot without having any hope of getting anything meaningful. But I scored the JACKPOT and it wasn’t a small one. It included a Macbook, Ipad, Airpods Max and a TUMI bag worth INR 3.25L,” wrote CRED user Aviral Sangal on X (formerly known as Twitter).
Sangal claimed that the company asked him for his PAN details to pay the TDS on the jackpot but later cancelled it and credited RS 1,000 as a “good will gesture”.
He shared an update saying, “Shamelessly CRED called me again to give me the same offer of refunding the points and 1k cashback which I have declined again!”
Sangal added, “Another call from CRED this more in depth. Due to a “Bug” there were 200 users who won the Jackpot. They decided to cancel the Jackpot instead of pausing, fixing the bug and honoring the 200 odd users who already won.”
He further wrote, “I have asked the lady that CRED needs to publicly acknowledge the incident publicly and to honour the Jackpot for all 200 users as the decision taken by CRED is only fair to the organisation and not to its users. I have made my stand clear that CRED needs to honour the reward or else I do have my legal options available to me. I will keep you posted.”
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