Come with resolution plan for GST filing issues in 15 days: Govt to Infosys
By MYBRANDBOOK
Infosys has been ordered by the Finance Ministry to provide within 15 days a plan for quick resolution of glitches on the GSTN portal, as it took strong note of the "unresolved" problems and "tardy" progress made over the last two years on multiple issues faced by taxpayers in filing returns.
On Saturday, Revenue Secretary held a meeting with top Infosys officials on the persistent glitches seen on GST network, and decided to ask Infosys Chairman Nandan Nilekani to make an urgent presentation before the GST Council on March 14.
Meanwhile, in a strongly worded letter to Infosys on March 5, the Ministry said some of the problems highlighted as early as 2018 are still unresolved and failures month after month lead to genuine taxpayers "getting frustrated".
"It is requested to go through the pending issues, day-to-day disruptions and the future road map and come up with a plan for quick resolution within 15 days. Infosys has set high international standards and it is expected that the efficiency which your organisation is known for should be visible in GST project also," the Ministry said in the letter to Infosys.
The Ministry said such glitches on the portal leads to an unhealthy tax compliance requirement more so when on account of such disruptions some taxpayers end up becoming liable for payment of late fees, interest.
The Ministry has been working to shore up GST revenues. During April-January period this fiscal, GST collection stood at Rs 10.19 trillion, down from Rs 11.7 trillion in the year-ago period.
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