Cyber security using AI will be a major focus for us

Commitment as a Tech Head  

Technology is the backbone for any business and the most important factor when it comes to captivating the business to newer heights. Any business that fails to invest in its IT infrastructure becomes incompetent and eventually starts losing out to competitors. As a CIO, my job is to show how new technology can address an organization’s needs, both now and in the future, how it can help develop our business and achieve growth and at the same time ensure staying ahead of the competition. Most importantly, a CIO can be effective in his role, if a clear establishment between the IT and corporate functions of an organization is set. With this in place, all levels and functions of an organization can be focused on growth, positioning your business for success.

Experience Cell 

I don’t think skilling people is a challenge at all. In fact, we are very fortunate to be a part of this evolving “Digital World” and get chance to use upcoming technologies for betterment of our business processes. The world has moved so far that everything is available on your fingertips andobtaining knowledge/information about any technology is not a big deal anymore. You just have to have a team which is hungry to learn and adopt. Rest all is myth.

Adaptability to Organizational Changes 

In general, IT-led innovation transforms businesses in three distinct stages - building a lean business, shaping an agile business, and driving business innovation. Building a lean organization means integrating, and standardizing IT systems and business processes for optimum performance. While lean practices focus on the speed, quality, and cost of operations, the agile organization focuses on the speed, quality, and cost of change to those operations. Determining an innovative business is done by creating dynamic, flexible, and aligned business processes and supplementary systems. But the impact of agility is not limited to operations; it also affects the business model and organizational structure. In a responsive value chain, IT systems, business processes, and information sources must be set up in such a way that they offer multiple options for new requirements, rather than just supporting the old, well-defined paradigms.

Investment Plans for FY 18-19

Two combinations shall play a major role -
•    Improve agility and responsiveness. To remain competitive, we need to be able to respond quickly to marketplace changes and customer demand. Using analytics to better understand customer experience, we need to be able to adapt products and services, marketing programs, and other elements based on what we learn.

•    Accelerate product development/innovation. Digital disruption has accelerated product lifecycles and significantly reduced barriers to entry in many industries. It is not uncommon for product lifecycles to be measured in months or even weeks, not years. With technology underpinning all core business processes, they expect the same from IT.

Technology is the backbone for any business and the most important factor when it comes to captivating the business to newer heights. Any business that fails to invest in its IT infrastructure becomes incompetent and eventually starts losing out to competitors. With this in place, all levels and functions of an organization can be focused on growth, positioning your business for success.