TCS plans to achieve $50Bn by 2030
By MYBRANDBOOK
IT major Tata Consultancy Services (TCS) is planning to remould the organisation structure to align with customers more closely, as it aims to achieve $50 billion or about Rs 3.89 lakh crore revenue by 2030. The company is planning to create an integrated organisational structure based on curated customer journeys.
The Mumbai-based company will create four internal teams -- a business transformation group, incubation group, enterprise growth and another aimed at new business models. TCS is expected to present this proposed new structure at its board meeting this week.
With this new structure, TCS plans to focus on the customer journey, starting from acquisition incubation, growth and transformation. The company had accumulated revenue of $25 billion last year. At present, TCS has hundreds of ISUs (industry service unit) under various divisions to serve customers and the company is planning to provide a single interface to customers for accessing services.
TCS’s new structure is based on where its customers are in their business journey. It factors in, for instance, that a sub-$5 billion start-up would have a very different set of technology and business requirements than a large global corporation.
The company provides a suite of services from cloud to data analytics and infrastructure management to world’s largest companies including Citigroup Inc., General Motors Co., Woolworths Group Ltd. and Petronas Gas Bhd. The outsourcing giant is also planning to open a dozen innovation centers globally including the US and Europe, according to one of the people familiar.
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