MY BRAND BOOK Vijay Sethi, CIO

Vijay Sethi, CIO - Hero MotoCorp

By MYBRANDBOOK

‘Recurring Change in technology demands a change in the role of a CIO’

Commitment as a Tech Head
Businesses since ages have been declining to accept the important role played by a CIO, as they rightfully believe that everything is moving into cloud. But the importance of a CIO’s role is felt when there are higher demands coming from a change or implementation of a new technology. I personally don’t think there is any threat to the existence of a CIO. From a role perspective, CIOs were conceptually supposed to play a particular role 10 years back, they play a specific role today and are going to play tomorrow as well. The role was that if the organization has a business objective, a CIO has to see how technology can help in meeting those objectives. That rule existed 20 years back, it exists today and it will exist 20 years later. The only things that are changing are business demand, the consumer needs, expectations and the technologies. The CIO role is to deliver value to the business and ensure that business objectives are not just met but surpassed.

Since the technology is changing very fast, and so does the threat landscape and the expectations of other stakeholders, the CIO also has to change himself/herself.

Key priorities
IoT, Robotics (we are the first company to have a robot in our IT set-up), Augmented Reality/Virtual Reality, Analytics, Machine Learning, Artificial Intelligence – there are so many technologies that are creating a disruption. These technologies are also our big focus areas. Our IT priorities for 2018 will be directly aligned with the business priorities. Our business priorities are to get a bigger market share, increasing our volumes and profits, expanding our business to other countries, etc.

These technologies also give us a reason to relook at our security strategies. Every organization is paranoid of security and they have to remain on their toes as far as security is concerned. But rather than looking at challenges, one can look at those areas when one can further become safer. Since the threat landscape is changing every day, we need to be aware of new technologies that can keep the organization safe.

The change in technology and customer demands is also leading to change in business models. You cannot be the same old person you used to be ten years back, running your IT or business in an obsolete way. It necessitates organizations to change their business models and IT has to ensure that it aligns itself to those business models. So it is here that a CIO has to see that he is not a misfit in the changing business model.

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