Microsoft Teams outage in India: what went wrong?


By MYBRANDBOOK


Microsoft Teams outage in India: what went wrong?

Microsoft Teams was not available for hundreds of Indian customers on Wednesday. The company, while confirming the news said that in the Asia Pacific region, Microsoft Teams has been experiencing a widespread outage.

 

Microsoft announced through the Microsoft 365 Status account that they were "investigating an issue affecting user access to Teams services and functionality for customers hosted within the Asia-Pacific region". The outage took place just after 5:30 a.m. on Wednesday.

 

Many MS Teams users were unable to join in the conversations or send messages, and they expressed their frustrations on social media.

 

Microsoft wrote just before midday, “We’ve completed re-routing traffic and our monitoring indicates that Teams start up and sign in have mostly recovered. We’ll continue working until the service has fully recovered.”

 

Microsoft's cloud platform, Azure, had a worldwide outage last month, impacting not just Azure but also services like Teams and Outlook. Microsoft Teams had a similar outage in July of last year.

 

In October of 2022, Meta had a worldwide outage that knocked Facebook, Instagram, and WhatsApp down for almost six hours. A DNS malfunction was identified as the cause of the disruption.

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