Telcos are the Biggest Spammers In India - Trualler
By MYBRANDBOOK
India's telecom operator is the biggest spammer on the phone up-selling various offers and balance reminders
On a report Truecaller, a Sweden based phone-number identification app says that India is the second most spam affected country in the world in 2018. Every fourth call received in 2018 was spam, and Brazil is the most spam hit country in the world.
India's average Trucaller user received 22.3 spam calls per month in 2018 down from 22.6 last year. Telcos accounted for 91 percent of all spam calls on Indian users’ phones this year. In 2018, 6.1 percent of overall calls received by Indians were spam calls, making it the second-most spam-affected country in the world behind only Brazil. Chile, South Africa and Mexico are the three other countries among the list of top five countries affected by spam calls this year.
Truecaller is the India’s fourth-most downloaded app. India is the Truecaller’s biggest market with over 150 million users - more than 60 percent of its global user base. The app managed to block 17.7 billion spam calls across the world. In total, it helped its users identify 74.1 billion calls all over the world.
The report found that operators and telecom service providers called users “for the upselling of various offers and balance reminders”. This was followed by scam callers and telemarketers who accounted for 7 percent and 2 percent of spam calls respectively. Scam calls have more than doubled compared to last year from 3 percent to 7 percent, “which is very alarming,” stated the report. It added "Digging deeper into the bigger markets, we found common categories that tie all these spam calls together. The biggest pattern we could see was that operators across the world are the biggest spammers. We could also see that telemarketing calls from financial services, debt collectors and insurance related matters are spamming our users globally.” Brazil witnessed an increase of 81 percent in spam calls, which led it to surpass India - that had topped the 2017 list. The US dropped from #2 to #8 in the list this year. Despite the decrease of spam calls, the country continues to be plagued by phone scams. Truecaller found, “1 in every 10 American adults (10 percent) lost money from a phone scam in the past 12 months”.
The year also brought about a big increase of spam calls in European markets, especially in Spain (100 percent), Greece (54.1 percent) and Italy (22.7 percent.) In Latin American, several countries jostled with the spam problem. Costa Rica witnessed the highest increase in percentage terms (330 percent), Truecaller stated. Spain, Canada, Costa Rica, Poland, Dominican Republic, and Israel are the new entrants into the list of most spam affected countries.
India's telecom operator is the biggest spammer on the phone up-selling various offers and balance reminders !!!
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